Raise a request

New app, a change to one you already use, or something that’s broken. It all goes to the same place.

What kind of request is this?

New appSomething that doesn't exist yet and needs to be built.EnhancementAn existing app should do more, or work differently.BugAn existing app is broken or behaving incorrectly.

Title

One line that says what this is. Keep it specific.

Which app or system?

What's happening?

Steps to reproduce it are the single most useful thing you can give us.

How urgent is it?

LowNice to have. No deadline pressure.MediumNormal course of business.HighActively slowing work down.UrgentWork is stopped until this is resolved.

Why does this matter? (optional)

This is what gets a request prioritised over the others in the queue.

Needed by (optional)

If there’s a hard date — a launch, an audit — put it here.

Attachments (optional)

Screenshots, PDFs, spreadsheets. Up to 5 files, 10 MB each.

Your name

Your email

Used to send you status updates, and to look up your tickets later.

You’ll get a reference number on the next screen.