New app, a change to one you already use, or something that’s broken. It all goes to the same place.
One line that says what this is. Keep it specific.
Steps to reproduce it are the single most useful thing you can give us.
Normal course of business.
A deadline, screenshots, or the case for doing it. The “why” is what gets a request prioritised.
If there’s a hard date — a launch, an audit — put it here.
Screenshots, PDFs, spreadsheets. Up to 5 files, 10 MB each.
Used to send you status updates, and to look up your tickets later.